The hotel has 7 floors and a total of 338 rooms. Blending Spanish colonial architecture and European style, the city hotel surrounds guests with the romance, grace and charm of a grand hacienda. The hotel represents a haven for guests with graceful service and tranquil surroundings. Guests are welcomed into a lobby with 24-hour reception. Facilities include air conditioning, hotel safe, currency exchange, lift access, games room, TV lounge, bar, restaurant and conference facilities. For an additional fee, Internet access and a car park are also available. Large size lobby.

Built on the banks of the Riverwalk, this hacienda-style hotel is located 3 blocks from the Alamo, 7 blocks from the convention centre and 8 blocks from the El Mercado (market square). There are also numerous attractions located very nearby.