This resort is a deluxe Hawaiian plantation-style resort with 350 accommodation units with modern day amenities. The hotel's facilities include 2 restaurants, a lobby bar and a nightclub as well as a hospitality room for early arrival or late check-out, a 24-hour reception desk and for an additional fee, parking (including unlimited in/out valet parking service), WLAN Internet access and room and laundry services.

This hotel is located 3.5 km from Lihue Airport, and is set in 25 acres of ocean-front property on the eastern Coconut Coast. Ten minutes from both Lihue and Kapa'a towns, it is situated centrally for sightseeing activities and shopping facilities. There is also complimentary aiport shuttle service.

Guests are offered complimentary self-service coffee and tea at 6-7 am daily on the Naupaka Terrace and there is a daily complimentary Manager's cocktail hour (5-6 pm), with live entertainment. Furthermore, Shutters Lounge Bar and Grill, provides nightly live music.