Built in 2010, this world-class luxury city hotel comprises a total of 377 luxurious guest rooms and suites with the most lavish interiors featuring naturally inspired materials, comfortable furnishings and state-of-the-art technology. The hotel offers luxury services, amenities and privileges which begin from the moment guests arrive and have their car looked after by a valet. Facilities on offer to guests at this air-conditioned establishment include a lobby area with a 24-hour reception and check-out service, a hotel safe, a currency exchange facility, a cloakroom and lift access. There is a cafe, a bar and several dining options. There are conference facilities at guests' disposal and they can also take advantage of the room and laundry services. Parking is available for those arriving by car. This hotel participates in the Green Partnerhip Program.

This hotel is located in the heart of the historic port and financial district, at the edge of Coal Harbour, just a 5-minute walk from the city centre. It enjoys a prime waterfront location and features unobstructed views of the North Shore Mountains, Stanley Park and Howe Sound. The location fronts one of Vancouver's most celebrated streetscapes, and the hotel is connected by a covered walkway to the Vancouver Convention Centre. Guests will find restaurants 50 m away, as well as the tourist centre and there are bars, pubs and nightspots just 75 m from the hotel. The nearest links to the public transport network (Translink and Burrard Station) are just 100 m and it is 200 m to Gastown and 500 m to Robson Street with its world-class shopping. The Lost Lagoon is 1 km, as is Stanley Park and it is 1.5 km to Chinatown and 3 km to English Bay. Grouse Mountain ski region is 8 km away and it is 22 km to Richmond, BC.

Guests can enjoy the hotel's 4 dining options - from fine dining to casual outdoor fare. Oru is an upscale restaurant, capitalising on Vancouver's multicultural vibe, with a focus on Pacific Rim cuisine authentically prepared and utilising locally sourced and responsibly harvested ingredients. A lively lobby bar and lounge with outdoor patio is also offered, and Giovane's, an Italian bakery and deli, features freshly baked breads and coffee. In-room dining is available 24 hours a day.