The smoke- free property offers wireless Internet access in public spaces (surcharge) and complimentary parking. The business center include a computer with high- speed Internet access (surcharge) and a printer. Shops and services located on- site include a day spa, ice cream parlor, beer/ wine shop, coin- operated laundry facilities, florist, and scooter/ bike rental. The lobby is small.

This unique Victorian- era hotel in Belleville Park is across the street from the Inner Harbour, 2 blocks from the Royal BC Museum, and 3 blocks from Government Street shops.

There are three restaurants fine-dining, Spanish, and bistro-style offer all- day dining options. Fine- dining restaurant on the main floor of the hotel, featuring staff dressed in Victorian- era clothing. The restaurant comprises numerous rooms, and balcony dining is available, if the weather permitting. The West Coast- fusion menu features fresh seafood, meat, and local ingredients. Breakfast, lunch, and dinner are served daily, and Sunday brunch.