This traditional hotel offers services such as a business centre, wifi Internet access in public places and 150 comfortable rooms spread over 7 floors. In addition to a lobby area with 24-hour reception and check-out services, a hotel safe, currency exchange facilities, a cloakroom and lift access, facilities available to guests at this air-conditioned city hotel include a café and a bar. The establishment also features ample public areas and various salons with high-tech equipment, ideal for business meetings or events. Further facilities include a hairdressing salon and a restaurant, as well as room and laundry services (fees apply to both services). A bike hire service is available for a fee, and guests arriving by car may use the hotel's parking facilities.

This hotel is located at the corner of San Martín Avenue, in the commercial and gastronomic centre of the city.

The hotel has a restaurant which offers delicious gastronomy and the best setting in Viña Del Mar: in front of the sea, and with views over the cosmopolitan San Martín Avenue. A buffet or continental breakfast is served each morning, and lunch and dinner can be selected from menu options or enjoyed à la carte.