The hotel comprises 21 singles, 125 doubles and 4 suites over 7 floors. The hotel offers a lobby with a 24-hour reception and a lift. In addition, a car park, a garage, an air-conditioned restaurant, a bar and WiFi Internet access (additional fees apply). Room and laundry services are additionally available for hotel guests. Being part of a combination of modern, contemporary and functional elements this area has been decorated using wood panels and in some areas traditional pieces of furniture. In other hotel areas more traditional patterns have been followed.

This hotel lies right at the heart of the city right on the Avenida Gasteiz. It is located close to the cathedral, the Basque Parliament and the town hall. The old town is a stone's throw away, which features mansions and Renaissance palaces. Numerous shops as well as restaurants and bars are in the hotel's immediate vicinity. Links to the public transport network are located just 200 m from the hotel.

Guests are invited to serve themselves from the breakfast buffet.