Built in 1925 and renovated in 2003, this hotel comprises a 2-storey main building and annexe, with a total of 155 rooms. Guests are welcomed in the lobby which houses a 24-hour reception desk, a safe, and a currency exchange desk. Within the hotel there is a small supermarket, several shops, a hairdressing salon, public Internet access, a TV room, and a bicycle hire and storage service. Dining options include a bar, a lounge with an open fire, and a restaurant with a separate non-smoking area and highchairs for infants. Business guests may use the conference rooms. Room, laundry and medical services are also on offer, as well as a car park and a garage. For children, there is a playroom, a playground, and a kids' club.

This hotel's surroundings, with breathtaking views of the Indian Ocean and Kaaiman's Gorge, demonstrate Africa's indescribable beauty. The hotel has good links to National Highway N2, making it easy to reach by car, and a great base for exploring the surrounding area. Numerous shopping and entertainment venues, as well as various restaurants, are located in the immediate vicinity. The beach is roughly a 5-minute walk away, and the Wilderness National Park is only a stone's throw. George Airport is approximately 35 km from the hotel.

Guests can select their breakfast, lunch and dinner from a buffet. Lunch and dinner may be taken as a set menu. In addition, the hotel caters for guests with special dietary requirements.