The hotel has a great variety of accommodation options, from hotel rooms, family accommodation, suites and luxurious spa rooms, with 80 guest rooms in total. The hotel is fully air conditioned. The lobby offers a 24-hour check-out service, hotel safe and lift access. The café, bar and restaurant offer drinks and dining. Conference facilities are available, as is Internet access (for a fee). Room service is also offered.

The hotel is located in the heart of the Goulburn Valley, only two hours north of Melbourne. The hotel is within walking distance of the Shepparton business district.