This familial hotel comprises 36 rooms (including 5 suites) spread over 4 floors. The lobby features a reception and a lift. Guests are also offered a lounge with chimney place and a cosy hotel bar. Three different restaurants ensure that guests will enjoy some delicious culinary offerings. Guests may choose to either dine at the gourmet French restaurant, the Japanese restaurant, where the chef prepares the food directly in front of the guests, as well as the Thai restaurant with its colourful selection of exotic dishes.

This hotel is centrally yet quietly located at the heart of Zermatt. Diverse shopping and entertainment venues are to be found within a few minutes walk (by a footpath). Cable car and railway stations are also only within 10 minutes on foot. Zermatt railway station is only 500 m from the hotel.