Under the 'Roulette' system, the customer receives a considerable discount on the price of accommodation. The name of the hotel is revealed a minimum of 72 hours before the arrival date. The customer is guaranteed accommodation in the requested hotel category and destination (any modification by the customer after the initial reservation is made could change the conditions of this offer). Facilities at the hotel include a lobby with 24-hour reception and check-out service and lift access to the rooms, a café, bar and restaurant. WLAN Internet access, a laundry service and a car park are also available.

The hotel is located directly on Tapae Road, one of the main streets in Chiang Mai. It is only 5 minutes' walk from the Old City and the Night Bazaar and 2 minutes' walk from the Sunday Market - a pedestrian street with shops, restaurants and soft adventure activities. More restaurants, bars and clubs can be found about 1 km away. The hotel is about 10 minutes from the bus terminal and just 15 minutes from Chiang Mai Airport.

The restaurant offers breakfast daily.