This air-conditioned hotel has a total of 216 rooms and a lobby with a 24-hour reception desk and 24-hour check-out facilities. It features currency exchange facilities, lift access, a bar and restaurant, conference facilities, and WLAN Internet access (fees apply). For an additional fee guests can enjoy room and laundry services and leave their vehicles in the hotel's private car park. Medium size Lobby, with a Cafe and Bar off the lobby.

Whether it is for business or pleasure, the prime location of this hotel lets you enjoy everything the City of Sails has to offer. Located in the heart of the city on Queen Street, it has the advantage of lying just a stroll away from a number of conveniences including retail shopping, entertainment, the waterfront viaduct village and the Aotea Centre. The nearest public transport links can be found 100 m away at the Britomart bus and train stations. Numerous restaurants, bars, pubs and nightlife spots can be found in the immediate vicinity.

Breakfast is served as either a buffet or in continental style. Midday meals can be selected from a menu and evening meals can be chosen from a menu or enjoyed à la carte.