The air-conditioned hotel overlooks the spectacular harbour and bustling city, and offers 189 rooms and suites, undercover valet parking, a dedicated conference floor, a restaurant and a bar located on the top floor of the hotel with great panoramic views. A hotel safe and currency exchange facility are available in the hotel lobby. Medium sized lobby with some seating.

The city hotel is situated in central Auckland, next to the Britomart Transport Centre and 50 m from the waterfront and ferry piers. It is just a few minutes' walk from the Viaduct Harbour precinct, and Newmarket, Ponsonby and Parnell are all within 10-minute drive of the hotel. Eden Park and Mt Eden are approximately 4 km from the hotel, Aotea Square and the Sky Tower are around 1 km away, and the New Zealand National Maritime Museum is just 500 m away. Piha Beach is approximately 30 km from the city hotel and Auckland International Airport is around 18 km away.

The restaurant offers panoramic views of the city and Waitemata Harbour, along with delicious international cuisine, friendly, efficient service and a relaxed atmosphere. The bar is a perfect place to unwind after a busy day of shopping, sightseeing or business.