This air-conditioned hotel is equipped with all the facilities to make it the first choice for business travellers, holiday makers, sports teams, conference organisers and locals alike. Spread over 12 floors of accommodation the hotel has 352 rooms in total (starting on the 16th floor), including the Club floors (27th & 28th floor) and a choice of 10 banquet rooms with space and facilities to host meetings and dinners for between 2 and 340 guests. All Club rooms enjoy access to the 28th floor Club Lounge and residents of the Club Floor enjoy breakfast and evening cocktails served daily in the Club Lounge. Facilities provided by the hotel include a reception lobby, hotel safe, currency exchange service, a restaurant and room and laundry services. A Medium size Lobby. There is also a walkway through to the Atrium on Elliot shopping precint on the lower levels.

This hotel is conveniently located in the centre of Auckland's business district and just a few minutes walk from The Edge Entertainment Centre, Sky City Casino & Queens Street's ""Golden Mile"". Located centrally, the hotel is the ideal base when visiting the ""City of Sails"". The hotel is superbly positioned above a unique boutique shopping complex called "Atrium on Elliott" and adjoins a 730 space car park. It is only a short stroll to Queen Street, Aotea Convention Centre, Sky Tower and the Viaduct Basin. Auckland International Airport is 23 km away.

Aria Restaurant is the hotel's restaurant and serves everything from a hot breakfast in the morning from 6.30 am, a lunch buffet or à la carte available 12 noon to 2 pm and à la carte dinner.