It is air-conditioned, features 220 rooms and has a lobby with 24-hour reception, hotel safe, lift access, café, restaurant, room and laundry services. Parking facilities are available to guests arriving by car. The hotel offers 24-hour room service, laundry and dry cleaning, luggage storeroom, safe deposit box, money exchange, fax service, doctor on call, drug store, transport and sightseeing tours, conferences and a banquet room. The lobby is medium in size, with air conditioning. The reception area is large, with plenty of welcoming staff. There is some seating available.

The hotel is ideally located in the heart of the city; the vibrant, bustling commercial district of China Town. The hotel offers a magnificent bird's eye view of the city of Bangkok as it is the only high-rise building in the area; it towers over the ancient city of Siam to the west, while the bustling China Town and the mighty Chaophraya River - The River of the King - are to the east. It is also just 15 minutes from both the expressway and the subway (MRT), meaning that all parts of the city are easily accessible. Don Muang Airport is 30 km away, while Bangkok International Airport is 40 km away.

The hotel's restaurant offers a daily breakfast buffet and à la carte lunch and dinner. The hotel features a banquet room with a capacity of 10 - 600 guests and a fine restaurant serving international cuisine.