The air-conditioned hotel comprises a total of 195 rooms spread over 6 floors. Guests are welcomed in the inviting lobby with a reception desk open 24 hours. Further facilities include a safe, currency exchange facilities, a bar and lift access. In addition, there is also a conference room, public Internet access and an air-conditioned à la carte restaurant. Finally, there are laundry and room services to round off the hotel's offerings. Parking is available at surrounding multi-storey car park (fees apply). The lobby area is small, but has a small seating area.

This hotel is located around 2 minutes from Birmingham's international airport and the city centre is roughly 4 km away.

The Grill restaurant has a modern decor, and serves a grill menu in a relaxing atmosphere.