The hotel has a magical ambience that blends textures, colours, aromas, sounds and tastes, thus creating amazing sensations for guests. The hotel offers 167 fully-equipped, minimalist ocean-view bedrooms. Facilities include 24-hour reception, hotel safe, car park and currency exchange. Guests enjoy a personal level of hospitality, and can enjoy the culinary offerings of the 5 hotel specialty restaurants. Furthermore, the 5 bars are strategically located in the pool area, lobby and on the beach. For an additional fee, guests can also make use of the WLAN Internet access and laundry service.

The hotel enjoys a privileged location in Cancun within the hotel zone, which is a short walk from a shopping mall, bars, restaurants and the convention centre. The city centre is 8 km away, while the airport is 24 km from the hotel.

Breakfast may be selected from a buffet service. Furthermore, there is the opportunity to book an all-inclusive stay.