This modern, themed hotel includes a total of 21 suites (17 junior suites, 4 suites). Amongst the facilities count a foyer with 24-hour reception desk, a safe, a cloakroom and a currency exchange counter. Further facilities include shops, a hairdressing salon, while the hotel's own bar is also ready to welcome guests, and visitors will be especially glad to dine at the Pacal restaurant. The Lagune restaurant offers lunch and evening menus with regional specialities- inspired through the traditions of the Yucatan peninsula. A laundrette, car parking as well as bike rental are also available as standard.

This hotel is around 15 minutes from the city centre and 10 minutes from the congress centre. Cancun international airport is located around half-an-hour from the hotel.

The hotel restaurant, the Pacal, serves regional specialities. It is located opposite the lagoon and offers at lunchtime and in the evenings traditional dishes from the region, inspired by the cuisine from Yucatan and the peninsular.