The hotel comprises a total of 48 rooms and offers guests comfortable accommodation and typically warm Caribbean hospitality. Facilities on offer include a lobby area overlooking the patio and swimming pool, a reception desk manned around the clock, and a safe. Guests may also take advantage of the public Internet connection, the bar, the travel agency, the nightclub, the boutique, the babysitting service, and the car hire facility. Both a shuttle service and laundry service are on offer, and there is parking available for those arriving by car.

This hotel is located Cancun's main street, Tulum Avenue, only a few paces from many banks, wonderful restaurants, business areas, flea markets, tourist information offices, and a wide range of entertainment venues. Cancún Airport lies approximately 20 km from the hotel. Guests may undertake day trips to Xcaret and the Isla Mujeres (both about 60 km away), or to Tulum (90 km from the hotel).

Guests may serve themselves at the breakfast buffet.