The charming hotel offers a total of 121 rooms spread over 7 floors. Amongst the hotel facilities are a 24-hour reception, lifts, Internet access, wireless broadband Internet access (fees apply) as well as conference facilities. In addition, the hotel features a café on the ground floor as well as a restaurant and bar which offer an inviting atmosphere. Room and laundry services are also available within the hotel for use by guests (fees apply).

This hotel is located in the heart of the city, surrounded by a large choice of shopping opportunities, bars and restaurants. The River Clyde, Princes Square shopping centre, the Gallery of Modern Art and Glasgow's West End are all within walking distance. In addition, the main train station, an underground station and bus stop are also nearby, meaning that guests have easy access to plenty of sightseeing opportunities, which lie outside the city. The hotel is, however, within walking distance of tourist attractions within the city. In addition, Glasgow airport lies around 14 km away.

Guests are invited to serve themselves from the continental and warm breakfast buffet each morning. Light snacks are available during the day from the café. Guests are also able to enjoy a drink at the end of the day in the restaurant as well as select from a wide range of dishes from all over the world, including popular Scottish cuisine.