This business and conference hotel is set in an elegant 12-storey building, which offers stunning views of the city. The hotel comprises a total of 183 guest rooms and suites and is fully air-conditioned. Guests are welcomed into a lobby with 24-hour reception and check-out service, hotel safe and currency exchange facilities. On-site facilities include lift access, a games room, a café and restaurant, as well as a business centre with conference facilities. WLAN Internet access and room and laundry services are provided.

This city hotel is located on Las Americas Avenue and lies just a few minutes from La Zona Viva; the city's financial and commercial district. The historical city centre is some 5 km away, whilst guests will find shops and the Natural History Museum within 1 km of the hotel. The National Palace is 6 km from the accommodation and Antigua can be reached in under an hour by car. The hotel is just 3 km from the international airport.

The hotel's award-winning restaurant specialises in Guatemalan fare and offers tasty international and local cuisines. Both buffet and à la carte menus are available and a continental breakfast buffet is served each morning. The hotel offers half-board stays.