The city hotel was built in 2010 and features 80 guest rooms including elegant suites and an executive apartment. The premises are air-conditioned and guests are welcomed into a lobby with 24-hour reception and 24-hour check-out service. Facilities include a hotel safe, currency exchange and lift access to the upper floors. There is Internet access, dedicated conference facilities and a business centre. Moreover the hotel has a full-service restaurant offering the best in international cuisine, and cocktail bars. For additional fees, guests can take advantage of the hotel's room and laundry services. Those arriving by car may park their vehicles in the hotel's garage and bicycles can be hired on site.

The hotel is tucked away on a quiet tree-lined street in the heart of Hanoi. It is just 20 minutes' walk from the buzzing lanes of Hanoi's Old Quarter and the enchantment of Hoan Kiem Lake. Hang Co train station is about 3 km away and Noi Bai International Airport is approximately 35 km from the hotel.

The hotel serves buffets at breakfast and lunch. À la carte options are also available at lunch and dinner or guests may select their meal from the set menu.