The hotel is tastefully furnished with a spacious lounge, conference room and banqueting facilities, and offers a well-trained and experienced staff who will make guests' stay comfortable. The air-conditioned establishment comprises 43 guestrooms and has a lobby with 24-hour reception and check-out service, hotel safe, currency exchange facilities and lift access. Additional facilities on offer at the city hotel are a café, WLAN Internet access (for a fee), room service (for a fee), laundry service and a car park.

The hotel is situated in the city centre, a few steps from the railway station, near the Hanoi Old Quarter, famous museums, theatres, cinemas and easy access to the business and shopping centre.

A breakfast buffet is served each morning, whilst lunch is offered à la carte and from a set menu. Dinner is available from a set menu.