The city hotel was renovated in 2004 and consists of 76 rooms on 4 floors, of which 8 are singles and 68 are doubles. Amongst the facilities count a welcoming foyer, a wireless Internet terminal, a conference room and lifts. The air-conditioned restaurant offers highchairs for younger guests. Room service rounds off the hotel's services. The medium sized lobby is decorated in traditional style. The furniture and colour scheme is a little dated and would benefit from refurbishment. Comfortable seating is available.

This hotel is located near to the centre of Inverness. Shops, restaurants, bars and pubs as well as links to the public transport network are to be found about 500 m from the hotel.

Guests may choose their breakfast, lunch or evening meals from individual buffets. Lunch and dinner may also be ordered from the set menu. In addition, the hotel caters for guests with special dietary requirements.