Designed by an interior designer, the hotel prides itself on its charm and attention to service. Guests are welcomed with complimentary fruit juice and on departure a 'goodbye coffee'. Other services include complimentary internet access, dry cleaning (local charge) and car parking facilities.

The hotel enjoys a central location in Sultanahmet, the historical district with many of Istanbul top attractions. A tram stop is approximately 200m from the hotel though all Sultanahmet attractions can be comfortably reached on foot.

Breakfast is served in a buffet form. Light snacks such as cookies and sandwiches are available throughout the day as an extra charge.