The city hotel's well-trained, professional and smiling staff are always ready and willing to offer guests the best service and attention all the time. The hotel aims to provide world-famous Turkish hospitality and to be a 'home on Golden Horn' for visitors. There is a total of 70 rooms at this air-conditioned hotel, where guests are welcomed into a lobby with a 24-hour reception service and on-site facilities include a currency exchange, cloakroom and lift access. There is a café, bar and restaurant on the premises and there are also conference facilities available to business travellers. Guests can take advantage of the hotel's WLAN Internet access and for an additional fee, they can make use of the 24-hour room service and the laundry service. Guests arriving by car may park their vehicle in the hotel's car park.

The hotel is located in the happening inner-city district in Beyoglu 287 on Istiklal Avenue and close to the exciting nightlife and shopping venues in this up-and-coming area. There is a train station that can be reached in about 15 minutes with public transport, which itself is just a 5-minute walk from the hotel. Atatürk International Airport is approximately 13 km away and Sabiha Gökçen International Airport is roughly 55 km away.

The hotel serves a breakfast buffet each morning, while lunch and dinner can be enjoyed à la carte.