Celebrated as a crisp, efficient business-resort hotel, it exudes style and luxury infused with Malaysian hospitality. The savvy business traveller understands these qualities simply as a tradition of the hotel chain. The first encounter with luxury starts in the lobby. From pastel-coloured sunrise to glorious sunsets, the four-storey high, glass-panelled lounge is the perfect vantage point for a panoramic vista of the Straits of Johor and the northern coastline of neighbouring Singapore. The hotel, which has 406 rooms in total, features air conditioning, 24-hour reception, a hotel safe, currency exchange facility, a restaurant, 24-hour room service and a laundry service. Parking facilities are available to guests arriving by car.

The hotel enjoys a dynamic location fronting the Straits of Johor in the centre of this southern-most Malaysian city. It is close to the Sultan's Palace, about 10 minutes from downtown, while downtown Singapore is just 30 minutes away across the causeway.

The Café offers a culinary feast from à la carte selections to sumptuous buffets with a tranquil garden and pool view through the floor-to-ceiling glass wall. It is also a perfect venue for a casual weekend or holiday afternoon rendezvous with high tea being served on Saturdays, Sundays and public holidays.