Located on a main road, this hotel comprises 50 rooms. Guests are welcomed into the lobby area with a 24-hour reception service. Further facilities include a hotel safe and a currency exchange counter. Bars, a pub and games room invite guests to while away the hours. Further seating and opportunities for relaxation are to be found on the terrace or in the garden. Dining options are available in the form of a restaurant. There is also a conference room, a car park, a laundry and a car park. Room and laundry services round off the amenities offered.

This city hotel lies at the heart of Nuwara Eliya, 6,000 feet above sea level. A lake and various restaurants are to be found about 5-km (20 minutes drive away). The bus station is around 2 km from the hotel, whilst the train station is 8 km away. Colombo Airport is roughly 180 km from the hotel.

Guests are offered buffets for breakfast, lunch and evening meals. Lunch may also be chosen from a menu. Guests have the opportunity to book either a half-board, or a full-board stay.