The hotel is a modern city centre hotel offering comfortable accommodation along with an excellent location. Its contemporary interiors complement its captivating Victorian architecture. Built in 1900 and renovated in 2006, it comprises a total of 50 guest rooms. Facilities on offer include an entrance hall with 24-hour reception, a hotel safe, lift access, bars, a café and parking for those arriving by car.

The hotel is located on the corner between Hotham Street and Lord Nelson Street. Walker Art Gallery is just a 2-minute walk away, while Albert Dock and Liverpool Tate Modern are within half an hour of the hotel. Guests can reach Penny Lane in 12 minutes by car. Lime Street train station is a 2-minute walk from the hotel reception. Exit the hotel onto Hotham Street, turn right onto Lord Nelson Street and the train station can be seen 20 metres ahead on the left. The nearest bus stop to the airport is also close by. Take a 3-minute walk along Lord Nelson Street, then left onto Lime Street and the bus stop can be seen a few metres further along. Liverpool John Lennon Airport is just some 16 km from the hotel.

A continental style buffet breakfast is included in the room rate. Breakfast comprises of tea or coffee, fruit juice, toast, croissants, cereal, yoghurt, ham and cheese. Nelson's coffee shop serves Illy coffee, tea and a selection of sandwiches and snacks daily. The Resident's Bar is stocked with a wide range of premium-brand alcoholic and non-alcoholic drinks. The DugOut Bar is a beer bar/sports bar with wall-to-wall plasma screens, showing all major sports matches and games and stocks a wide range of bottled beers from around the world, complemented by premium-brand alcoholic and non-alcoholic drinks.