The Gloucester is a modern luxury hotel situated in a quiet residential quarter of Kensington. The hotel has a stylish lobby area with impressive marble floors and large pillars. All the bedrooms are en-suite have air-conditioning, satellite TV, radio, telephone, minibar and 24 hour room service. There are two restaurants a café and a bar. There is also a large car park (fee applies) beneath the hotel. The Science Museum and Natural History Museum are within walking distance, as are both Kensington High Street for shopping and Kensington Gardens for a stroll.

A breakfast buffet is available to guests each morning. The hotel restaurant offers à la carte options or a set menu available at lunchtime and in the evening. Special dietary requirements are also catered for.