This charming hotel is housed in a building dating from 1861 and comprising a total of 188 guest rooms including standard, business-friendly and family rooms, as well as spacious junior suites. Facilities on offer to guests at this air-conditioned establishment include a lobby area with a 24-hour reception and check-out service, a hotel safe, a currency exchange facility and lift access. It also offers the Serpentine restaurant and bar; a flat-screen LCD TV tuned to news and sports in the bar; excellent meeting facilities for small to mid-sized meetings and an Internet kiosk with full secretarial facilities. Guests may take advantage of 24-hour room service and the dry cleaning and laundry service. The medium size lobby is decorated in modern style with leather seating and a very fresh look.

This hotel is located a short distance from Lancaster Gate, Queensway and Bayswater tube stations and lies within easy reach of Paddington station, offering guests excellent rail links throughout London, as well as to Heathrow via the Heathrow Express service. Guests will find Hyde Park just 200 metres away and it is 2 km to Oxford Street and Harrods, 2.5 km to the Natural History Museum and 4 km to Buckingham Palace. Heathrow Airport is 30 km away.

Guests may select their breakfast from a buffet.