This family-friendly, Tudor-style property hosts a total of 60 guest rooms. Facilities include a lobby with 24-hour reception and check-out service, a hairdressing salon, a bar, a pub and a restaurant. Entertainment can be found in the games room, and business guests can make use of the conference facilities. WLAN Internet access and room and laundry services are provided, and guests arriving by car can leave their vehicles in the car park (fees apply).

This business hotel enjoys a convenient location, just a 10-minute walk from Osterley underground station and 15 minutes from the heart of central London. The immediate vicinity includes pubs and the centre of Hounslow is just under 4 km away. The hotel lies close to the following London airports: Heathrow (8 km), City (20 km), Stansted (61 km), Luton (64 km) and Gatwick (78 km).

The hotel offers bed and breakfast, half-board and full-board stays, with continental buffet breakfast. The Conservatory restaurant serves Indian and continental cuisine whilst the free house serves hot and cold food all day.