Renovated in 2003, this 8-storey hotel comprises 160 suites. Guests are welcomed in an inviting lobby with a 24-hour reception area with a safe and a currency exchange desk. Further facilities of this fully air-conditioned hotel include a bar, a restaurant with non-smoking area, a hairdressing salon and a public Internet terminal. Business guests are offered modern seminar facilities. Laundry service and room service are also on offer within the hotel. Those arriving by car may take advantage of the car park or garage (additional fees apply). The medium size marble lobby is decorated with pale yellow walls and blue fabrics on the comfortable armchairs. The seating area is of medium size, bright and fresh.

Quietly situated directly beside exclusive Chelsea Harbour, the luxury hotel affords wonderful views out across the water. The hotel thus provides an ideal point of departure for nearby sights of interest such as the district of Knightsbridge, famous Kings Road, Harrods Department Store, Sloane Square, Earl's Court and Olympia Exhibition Centre.

Restaurant Aquasia offers a tasty range of dishes, which are influenced by Mediterranean and Asian cuisine. The restaurant includes a bar, which has been rated as the best bar in London by TimeOut magazine, offering a spectacular view of the water. In the summer months the glass panels are opened so that guests are able to dine al fresco.