The hotel, which was renovated in 2007, is an all-suite fully-serviced hotel and features 122 rooms in total. It is a place where all the luxuries, warmth and hospitality are refined to make guests' stay as pleasant as possible. It has a lobby with 24-hour reception, hotel safe and currency exchange facility, café, bar, restaurant, conference facilities, Internet access (subject to fees), as well as room and laundry services.

The hotel is ideally located on the banks of the Yarra River, opposite the Crown Casino and Entertainment Complex. The hotel is only 20 km from Melbourne's International Airport. The hotel is in the heart of Melbourne's business district, just a short stroll from the Melbourne Convention & Exhibition Centre, Melbourne Aquarium, Chinatown and the vibrant Southgate dining precinct. Flinders St. train station is in the immediate vicinity.

Williams Bar and Café is located on the Ground floor, adjacent to the reception and lobby area. It offers a selection of modern international flavours in a contemporary-style setting, with a choice of light meals or full course dining. Reservations are recommended.