The hotel adheres to India's tradition of warm hospitality, where the finest standards of service, such as a lounge bar, banquet room, conference halls for 15 to 150 delegates, a book stall, doctor on call and travel assistance are maintained to provide a comfortable and memorable stay for guests. Further facilities available to guests at the air-conditioned hotel include a lobby with 24-hour reception, a cloakroom, lift access, room and laundry services, and a car park.

The hotel is located at J T S Malani Marg, Churchgate, Mumbai, adjacent to the city's bustling business centre. Government offices, airline offices and even some of the famous sights of Mumbai are close by, and the hotel is just 3 km from Mumbai CST Station, Churchgate, Nariman Point and Mantralaya. The domestic airport is approximately 20 km away, Mumbai International Airport and Juhu are around 25 km away, SEEPZ is 30 km and Thane is roughly 35 km.