The hotel buildings have 136 rooms an entrance hall with 24-hour service, a hotel safe and lift access. The hotel also has a bar, a restaurant and Internet access (WLAN).

The hotel lies in the middle of Rouen, the ""city of 100 spires"". The history of Joan of Arc is closely linked with the city. The nearest underground station is around 700 m away, the banks of the Seine around 900 m and there is a station around 3 km from the hotel.

Breakfast is offered to guests every morning. The restaurant Cruise Café offers international dishes and invites guests to enjoy a culinary experience: including Baltic, transatlantic, Mediterranean, Indochinese and Caribbean delicacies. A real invitation to travel. Between October and April the restaurant is closed on Fridays, Saturdays, Sundays and public holidays.