This family-friendly hotel, managed by its owners, has 14 spacious and comfortable rooms. The lobby has a 24-hour reception and check-out service, a hotel safe and a cloakroom. There is a living room and TV lounge, fax service, currency exchange facilities and an emergency medical service. The hotel has a café, bar and restaurant. It also offers 24-hour room service without charge and a laundry service. For those guests arriving by car, there is a garage and a car park available. For an additional fee, guests may use the hotel's WLAN Internet access.

The hotel is located in the commune of Providencia, 12 blocks south of the Los Leones metro station. The centre of Santiago is about 3 km away. The coastal city of Viña del Mar is approximately 120 km from the hotel.

A continental breakfast buffet is served at the hotel. Lunch and dinner are offered à la carte.