The air-conditioned establishment offers guests 412 rooms, 13 banquet rooms, eight Japanese and Chinese restaurants and bars and four Japanese-style tatami rooms, and this authentic city hotel serves various purposes. Further facilities include a lobby, hairdressing salon, conference facilities and room service. The lobby is large in size, designed with the high ceiling and an attractive marble floor. The resting area and front desk can be found in 1st floor.

Easily accessible and centrally located, the city hotel is just a minute's walk from the Sapporo subway station and an additional 6 minutes from JR Sapporo station. The airport bus shuttle to and from the hotel and the New Chitose Airport takes about an hour.

Of special note is the lounge bar, Japanese and Chinese restaurants and the teppanyaki restaurant (serving meat roasted on an iron plate) on the upper floors, where guests can enjoy choice dishes carefully prepared with local ingredients, while taking in a panoramic view of Sapporo's wonderful streetscapes. Breakfast is served each morning and guests may select their lunch and dinner from set menus.