This hotel features a total of 241 comfortable and bright rooms, offering even more exclusivity. Guests may make use of the foyer with 24-hour reception desk, a safe, a currency exchange desk, a lounge area, a lift and a café. A bar and a restaurant are also available. Guests may take advantage of free Internet wireless throughout the building and 7 conference rooms (adjustable to 11 rooms) with a capacity for up to 400 people, being the perfect setting to accommodate any type of meeting, conference, seminar and banquets and offering a high standard service. There is also a business centre at guests' disposal. Room and laundry services are additionally on offer. The hotel has had the Standard Certification EMAS European since 2001 and the Environmental Certification ISO 14001.

The hotel is the closest to the station Santa Justa (AVE terminal), and one of the closest hotels to the International Airport San Pablo and the Palacio de Congresos, with excellent public transport connections. The hotel is conveniently located in a very active and dynamic area full of shops, shopping centres, cinemas and restaurants for visitors to enjoy their leisure time. It is close to the most important monuments and tourist attractions of the symbolic city within just a few steps.

Guests may select their breakfast from an ample buffet. They can also try a wide range of typical tapas, dishes or enjoy a meal la carte in a charming atmosphere. The restaurant-café 'Pórtico' offers a daily menu for executives. For congresses the hotel offers services of coffee, buffets, cocktails, dinner discussions and other services featuring a wide selection of menus to fit guests' needs.