The hotel ballroom assumes 742.5 square metres and accommodates 400 to 800 people, depending on the event. Clean, simple earth tones blanket the walls and patterned lighting spills over the ceiling, illuminating the room with a dreamlike charisma. The hotel's fully-equipped business centre features Internet connectivity, space for secretary service and a highly trained and diligent staff to accommodate functions of any size and need. Built in 2009, the air-conditioned building houses 686 guestrooms and a lobby with 24-hour reception and check-out service. Guests may make use of the hotel safe, currency exchange facilities, cloakroom, lift access, hairdressing salon and TV lounge. Dining and drinks are provided at the café, bar and restaurant. Furthermore, WLAN Internet access, 24-hour room service, laundry service and a car park are available.

The hotel situated within the Lu Jia Zui Financial and Trade Zone district. Local attractions, including the Oriental Pearl TV Tower, Shanghai Aquarium, the Super Grand Mall, the Jin Mao Tower and the Financial Tower, are all within walking distance and only 15 minutes from the hotel property is the Shanghai New International Expo Center (SNIEC).

Guests can embrace the playful rhythm of Cumbia and Salsa music, the warming scent of roasting coffee beans, or the distinct aroma of fine cigars wafting out from hotel's eclectic collection of bars and clubs. Buffets are served at all meal times, whilst lunch and dinner alternatively offer à la carte and set menu options.