This conference hotel offers 260 rooms in total spread across 10 floors. The specially-designed executive floor and the dedicated lounge bar provide more comprehensive services for executives. The conference rooms come in different sizes and types, equipped with advanced and comprehensive conference facilities to meet all needs. The Grand Ballroom covers an area of 4400 m² and is by far the biggest pillarless multifunctional ballroom in the country. The hotel is air-conditioned, and has a lobby, 24-hour reception and check-out service, a hotel safe, currency exchange facility, cloakroom, lift access, café, hairdressers' salon, a number of restaurants, Internet and WLAN access, and room and laundry services. Parking facilities are available to guests arriving by car in the form of a car park and parking garage.

The hotel is situated in the heart of Lujiazui, the financial and trade zone of Shanghai, adjacent to the Oriental Pearl TV Tower and looking onto the varied multinational architectural styles of the buildings of the Bund, located across the Huangpu River. It enjoys a superior geographical position, and is easily accessible from all parts of the city via the modern transportation network. Shanghai Ocean Aquarium and Jinmao Tower can also be found in the vicinity.

The spherical building facing the river houses restaurants of diverse styles, as well as banquet halls and bars of different sizes. Guests can enjoy the extraordinarily flavoursome Chinese and Western delicacies on offer there. The Grand Ballroom on the 7th floor can accommodate 3000 persons for banquets and performances. It offers grandeur on a grand scale.