This city hotel is a combination of a business and lifestyle hotel. It comprises at total of 538 rooms spread over 30 floors. The hotel features a circular lobby, dominated by floor-to-ceiling marble pillars, a high domed ceiling and a large circular rug with hand-woven floral motifs. Guests are invited to take advantage of the 24-hour room service (charges apply), and a business centre offers secretarial and business services and high-speed Internet access (fees apply). High-speed wireless Internet access (at a fee) is available throughout the hotel. This air-conditioned establishment also offers a 24-hour reception, a hotel safe, a currency exchange facility, a lift, a cafÃ, a pub, a restaurant and conference facilities. There is a laundry service available for an additional fee and parking for those arriving by car . A large cul de sac driveway to the large lobby. The reception is off to one side whilst the cafe is facing the main entrance overlooking the river. Modern with light wood paneling and large pillars for grandeur.

The hotel is situated on the banks of the historic Singapore River, within easy access of the shopping and entertainment areas. It is about a 10-minute walk to Chinatown and around a 5-minute drive to Orchard Road. Within 5 to 8 minutes away on foot, guests will find Zouk, a popular disco as well as the Great World City Shopping Mall which houses several boutiques and restaurants. Nearby public transport links and river taxis from Grand Copthorne Waterfront Jetty also make exploring the city easy. The nearest underground station is Chinatown station which lies approximately a 10-minute walk or a 5-minute bus ride away.

Dining choices available to guests include a 1940s-style Shanghai restaurant with Art Deco touches, a fine-dining Italian restaurant and a riverfront bistro.