Renovated in 2006, this air-conditioned 25-storey city hotel comprises a total of 402 rooms of which 21 are suites. There are 7 meeting rooms including the Phoenix Grand Ballroom (525 m²), a business centre with secretarial services & internet access (for a fee), 2 bars, the Living Room and the Lobby Bar to make use of. Dining options include the Dragon Phoenix Chinese restaurant, Mogul Mahal Indian restaurant and an in-house restaurant, The Square, which serves international cuisine. The lobby is located on the 7th floor, with the Liang Court Shopping Mall on the 2nd to 4th floors. Additional hotel amenities range from a foyer with a 24-hour reception desk, a safe, a currency exchange bureau and lifts to a hairdressing salon, a nightclub, room and laundry services (charges payable) and a car park (fees also due). The medium size lobby is located on the 7th floor. The contemporary lobby had longish reception counter and a cosy corner with comfortable sofa and leather arm chair.

Nestled along the banks of the historic Singapore River, the hotel is adjacent to Clarke Quay, and a 5-minute walk from Boat Quay and Robertson Quay, which offer a mix of entertainment, shopping, as well as a variety of dining options from international cuisine to delectable local fare. Opposite the hotel is Fort Canning Park, and the Orchard Road shopping belt, the Suntec City Convention Centre and the Esplanade Theatre on the Bay are a 5 to 10-minute drive away. Transfer to the airport takes approximately 20 minutes.

Meals come in a buffet form; lunch and the evening meal may alternatively be taken à la carte.