This air-conditioned city hotel offers a total of 407 rooms. In the seven-storey atrium lobby there are four panorama lifts illuminated by a skylight and large windows. Facilities available at this business hotel include a hairdressers and a hair and nail salon (within the shopping complex), a business centre and a secretarial service, a doctor on call, express check-in/ check-out, a reception desk manned around the clock, a hotel safe and a currency exchange facility, as well as a bar, a restaurant, conference facilities, public Internet access (charges apply) and a gift shop. Guests may also take advantage of the room and laundry services for an additional fee and there is parking for those arriving by car (charges apply). The large atrium lobby is bright and refreshing with white polished granite and gleaming brass. There are several sofas and armchairs with many plants surrounding them to create a relaxing and comfortable atmosphere.

This hotel is located in the heart of Orchard Road, the celebrated commercial and entertainment hub of Singapore. It lies within a 5 to 10-minute walk of its prestigious neighbour, The Presidential Palace, 2 underground train stations, major shopping centres and Fort Canning Park. Guests will also find bars, restaurants and nightclubs within 200 m of the hotel. Further down the road, 10-15 minutes' walk away are the Singapore Art Museum, CHIJMES Hall and the famous Raffles Hotel. The Esplanade Theatres are a 15-minute drive away, and Clarke Quay may be reached in around 10 minutes by car.

There are various dining options on offer, including Café Georges - which serves hot soups, healthy salads, Asian favourites, Western dishes and French pastries in buffet form for lunch and dinner, Le Lagon - a poolside restaurant offering healthy salads and sandwiches, and Nogawa Japanese Restaurant where the freshest sushi and sashimi are flown in twice a week from Japan. The hotel also has 2 lounges: the Georges Lounge which offers liqueur or wine from the bar, and the lobby lounge which features a pianist in the evenings.