This city hotel, which has 413 rooms in total spread over 21 floors, offers timeless style and grace. It was voted by Condé Nast Traveler Gold List and Travel & Leisure magazine one of the top hotels in the world. It provides full personalised butler service on every floor, which includes laundry and valet service, shoeshine and assistance with all other personal needs (fees apply). The hotel also has a 24-hour business centre with communication facilities and equipment including Internet workstations with broadband access, conference call facilities as well as professional secretarial services (fees apply). There is also a gift shop selling souvenirs, memorabilia, sundry items, as well as newspapers and magazines. Dining options include Italian, Cantonese, Asian and International cuisine in the hotels three restaurants and one lounge. It is air-conditioned and has a lobby with 24-hour reception, a safe, currency exchange facility and lift access. Parking facilities are also available (subject to fees). A large and grand lobby with marble flooring, water features and full length windows. A small sitting area is available in front of the reception area.

The hotel is in a central location, on Scotts Road, just a 10-minute walk from Orchard Road, with its variety of shopping and entertainment possibilities. It is just a 5-minute walk to the Newton Hawking Centre which offers a wide range of local cuisine in the open air - an experience not to be missed. The centre is also infamous for touting on the part of the stand owners. With the Newton MRT (Mass Rapid Transit) station just a 3 minute walk away, the hotel offers easy access to the central business district (15-minute ride), exhibition centres and major places of interests including the Singapore History Museum, Fort Canning Park and the Esplanade Arts Centre, all of which are just a 10-minute ride away.

DOMVS, the Italian Restaurant, offers Italian cuisine and wines in an ambience of understated elegance and style. Li Bai Cantonese Restaurant, named after the famous Tang Dynasty poet, is synonymous with the finest in Cantonese cuisine, fit for the emperor himself! All meals are served à la carte. The Dining Room, offers a multi-sensory experience with sumptuous buffet breakfast and lunch - with selections ranging from the Asian exotic, western delights and local favourites. Adjacent to it is The Lounge, the ideal place for a cup of tea or a chat with friends as a live piano accompaniment tinkles pleasantly in the background.