This 30-storey city hotel was renovated in 2007 and has 383 guests rooms including 6 Executive floors and 19 Suites. All rooms are designed with the business traveller in mind, with services including a 24-hour business centre, wireless Internet access throughout the building, a currency exchange service and a variety of conference and function rooms. Further facilities available to all include an entrance hall with 24-hour reception, a hotel safe, a currency exchange facility, lift access, a bar, restaurants, room and laundry services and parking for those arriving by car, with the option of a valet service. Focal point of the three-storey atrium lobby are 9 10-metre tall preserved California palms. The natural sunlight that bounces off the palm trees gives a warm, tropical ambience. There is also a sitting area with several sofas.

The hotel is a renowned landmark on the corner where Scotts Road meets Orchard Road. Located in the heart of Singapore's business, shopping and entertainment hub, it is directly above the Orchard Mass rapid Transit (MRT) station and next-door to the Tangs Shopping Mall. Within a 5-minute radius on foot are Lucky Plaza, Takashimaya Shopping Centre and the Paragon and Shaw Centre, which houses a multiplex cinema. 5-10 minutes' drive away are the National Art Museum, the famous Raffles Hotel, Singapore History Museum and Fort Canning Park. Changi International Airport is a 25-30 minute drive from the hotel premises.

Dining options include the Marriott Cafe and Crossroads Cafe, both serving International Cuisine, the Lobby Lounge, The Pastry Shop, Wan Hao Chinese Restaurant and the new Pool Grill Restaurant.