This modern hotel, which was renovated in 2008, is ideal for business and leisure. It includes 121 air-conditioned en suite rooms, 9 meeting rooms, a restaurant, room service (fees may apply), bar, and onsite parking. Further facilities include a lobby, 24-hour reception and check-out service, a hotel safe, currency exchange facilities, lift access to the rooms, Internet access and a laundry service (fees may apply).

Located in the centre of Southampton, just 10 minutes' walk from the city centre with restaurants and nightlife. Shopping, public transport and the train and bus stations are all located within about 8 minutes' walk of the hotel, which is opposite West Quay shopping centre and close to cruise ship terminals and Southampton docks. It is ideally located to explore the New Forest, Winchester, Salisbury, Chichester and Portsmouth. Other attractions in the area include the Paultons Family Fun Park, around 10 km away, and the Beaulieu Motor Museum and New Forest, both some 15 km away. The closest airport is Bournemouth Airport, around 47 km away. Other airports include Bristol International Airport, London Heathrow and London Gatwick, which are 136 km, 114 km and 151 km away respectively.

The Elements bar and restaurant is this hotel's new approach to eating and drinking. All dishes are available in the bar, restaurant or in guests' rooms. The bar offers an extensive range of meals. A Quality Chef's suggestion menu and à la carte menu are available at the Garden Brasserie, which offers a range of classic dishes, served with a contemporary twist, to suit a range of tastes and cuisines.