The hotel is the perfect destination for business and leisure stays or a short getaway. The city hotel offers 271 guest rooms with stunning views of the picturesque Sydney skyline and harbour. The premises are air-conditioned and guests are welcomed in a lobby. Facilities include a currency exchange, café, bar and a restaurant. Conference facilities are available to business travellers and all guests can take advantage of the room and laundry services on offer. Those guests who are arriving by car may park their vehicle in the hotel's car park (fees apply). Medium size lobby with a small seating area. There is a designated coach offloading point at the back of the building.

The hotel is located just 10 minutes' walk from the Central Business District (CBD), the Domain (open space) and shopping areas and is a short stroll to the Royal Botanic Gardens and on to the Opera House. All of the nightlife and action of Kings Cross is only 5 minutes away. It is also located close to other attractions, shopping, dining and entertainment districts and all forms of transport coming in and out of Sydney with Town Hall, St. James, Museum and Kings Cross railway stations conveniently close by. Buses 324, 325 and 327 stop at the front of the hotel every 15 to 25 minutes. Sydney Airport is about 12 km away, and with direct access to the hotel via the Eastern Distributor, guests' trips from the airport can be as short as 20 minutes.

The 25th Floor Restaurant offers spectacular views of Sydney Harbour, the Opera House and the Royal Botanic Gardens. The restaurant offers modern Australian and international cuisine in an elegant setting. Seasons Café is a buffet-style restaurant with special events and food festivals throughout the year.