The hotel offers friendly staff who are always on hand and ready to provide the very best of service. The hotel provides affordable accommodation in 270 well-appointed guest rooms catering for a variety of needs. Facilities on offer to guests include a lobby area with a 24-hour reception, a bar and a restaurant. Guests may also take advantage of the room and laundry services and there is parking for those arriving by car. The lobby is small in size with some seating area, with a restaurant to the right.

This hotel is ideally situated right next door to all of Sydney's wonderful attractions. Perfectly located in the heart of Sydney city, visitors will find themselves within easy walking distance of Sydney's best attractions, such as the Opera House, the historical Rocks area, Darling Harbour, many theatres, a variety of restaurants, and a great selection of major shopping outlets.

Guests can enjoy a wide range of modern Australian cuisine at Amber restaurant, which offers a relaxing atmosphere with a simple yet fabulous tasting menu. The restaurant is located right in the heart of the city.