The majestic, stylish city hotel features a grand foyer entrance and combines contemporary with classic to create an overall comfortable ambience. Fully air-conditioned, it comprises a total of 557 rooms. Facilities include a lobby with 24-hour reception, hotel safe, currency exchange facilities, lift access, a café, bar, restaurant, conference facilities, WLAN Internet access (fees apply), as well as room and laundry services. A garage is also available for a fee. The lobby is very large with a grand staircase in the centre. The beautiful marble and wood finishes add to the impressive and welcoming entrance. Reception is to the right as you enter, with lifts at the far end. To the left is the Gallery Tea Lounge. There is plenty of seating available.

The luxury hotel is located directly opposite Hyde Park, the tree-lined oasis in the heart of bustling Sydney. This hotel is surrounded by the best of Sydney and is close to the centre of Sydney's retail and business districts. The nearby monorail is within walking distance, and guests can reach the sites of Darling Harbour in a matter of minutes, including the Sydney Opera House, theatres, galleries, and Sydney's Harbor Rocks area. There are numerous shops and restaurants nearby.

Botanica Brasserie, Times on the Park, The Gallery Tea Lounge and The Conservatory Bar make up the food and beverage options at the hotel. Each provides warm, friendly service and innovative cuisine.