This picturesque 4-storey resort offers guests modern-day comforts in fully air-conditioned accommodation. There are 120 well-appointed rooms and suites and facilities include a lobby with 24-hour reception and check-out service, hotel safe, currency exchange facilities, lift access and a 24-hour security service. Dining options include a bar and a restaurant, and there is also a TV lounge, conference facilities, Internet access and a bike hire service. Room and laundry services are provided and guests arriving by car can leave their vehicles in the hotel's own private car park. Lobby is medium with ample seating in rattan furniture. There are daily newspaper and tour desk at lobby.

This resort is nestled in the cool mountains along the Thai-Myanmar border and is set amidst the relative remoteness of the pristine jungles. Centara Mae Sot Hill Resort is just 10 minute drive from Mae Sot Airport and 500 kilometers from Bangkok. The hotel is accessible by scheduled air or coach service from Bangkok. The centre of Mae Sot Town is just 7 minutes away by car and here guests will find nightlife spots and public transport links. Shops can be reached in 15 minutes by car.

Guests can enjoy an American breakfast buffet service. There is an all-day dining restaurant serving both Thai and international cuisine, and the hotel's signature lakefront restaurant. Here guests will discover traditional northern cuisine together with delicious BBQ and the freshest seafood.